The analysis covers the market and the legal frameworks and implementation of support schemes (referred to as Service Delivery Models) for assistive ICT in nine EU Member States (Germany, Spain, France, Italy, UK, Netherlands, Sweden, Denmark and Latvia). The market is analysed from a supply and demand side perspective. This has been done through a mixture of desk research and over 110 in depth interviews with key actors at national and European level as well as targeted case studies and scenario analysis.

Based on a SWOT analyses the main strengths, weaknesses, opportunities and threats of the assistive ICT provision in the EU are presented. In addition, this study presents seven different case studies that explore some of the key drivers to improve the situation of assistive ICT provision. Based on the identified trends and drivers the study sets out four scenarios that explore how the situation might evolve from a market that can be currently characterised as a ‘supply push’ market towards a more consumer oriented scenario of a ‘demand-pull’ market.

This report illustrates the main findings and conclusions, as well as a number of recommendations aimed at addressing the barriers and embracing identified opportunities for an improved internal market for assistive ICT in the EU.

–> Download the full final report (September 2011).